Duplicate Scanner

Stops the same bug being filed three times. As you type the title of a new work item, the scanner quietly checks the project for things that look like it — and warns you before you hit create.

Plan: Business and above

What you can do

  • Get a warning on the work-item form when your title resembles work that already exists.
  • Open the possible duplicates in a new tab to check them before you create.
  • Run a deeper AI scan against a project when you want a considered opinion rather than an instant one.

On the work-item form

This is where the scanner does most of its work, and it needs no setup at all.

  1. Start creating a work item, in any project.
  2. Type a title.
  3. If anything in the project looks similar, an orange "N duplicate work items found" button appears in the form header.
  4. Click it. A panel opens beside the form listing the closest matches.
  5. Click any match to open that item in a new tab.

📷 Screenshot: the work-item create form with the orange "2 duplicate work items found" button in the header and the matches panel open beside the form.

The check runs as you type, a moment after you stop. It compares your title against the project's recent work items by word overlap, so it's instant and costs nothing — but it also means it matches on wording, not meaning.

Nothing is blocked. The warning is advisory: if the match isn't a real duplicate, ignore it and create your item.

The deeper scan

There's also a standalone scanner that asks the AI to compare your draft against the project properly. It isn't in the navigation — go to /<workspace>/duplicate-scanner.

  1. Choose the Project to scan.
  2. Paste the Issue Title you're about to create, and optionally a Description.
  3. Click Scan for Duplicates.

Each result comes back as a card with:

  • a HIGH or MEDIUM badge and a similarity percentage,
  • the matching item's title,
  • a short reason explaining why the AI thinks they overlap,
  • View Issue to open it, and Dismiss to clear it from the list.

Only genuinely close matches are returned — weak resemblances are filtered out before they reach you. If nothing matches, you get a clean "No duplicates found", plus a link to go and create the item anyway.

📷 Screenshot: the Duplicate Scanner page with a scanned title and two result cards showing HIGH and MEDIUM similarity badges.

Tips

  • Write the title the way a colleague would. The form check matches on shared words, so "login redirect broken" will find "Login redirect is broken" but not "Auth bounces to the wrong page".
  • Use the deeper scan for the second kind of case — when you suspect a duplicate exists but is worded completely differently.
  • Check before you dismiss. The linked items open in a new tab, so you don't lose the draft you're writing.

Limits & good to know

  • It's advisory, never blocking. You can always create the item.
  • It works within one project. Cross-project duplicates aren't detected.
  • The form check is word-based, not AI. It's fast and free, but it will miss re-phrased duplicates and it can flag unrelated items that happen to share vocabulary.
  • The form check needs a few characters of title before it does anything, and it looks at a bounded set of the project's recent items — not its entire history.
  • The deeper scan compares titles, using your description only as extra context for the AI.
  • The deeper scan needs an AI provider configured for the instance (admin console → Artificial Intelligence).
  • It doesn't merge or link anything. If you decide two items really are the same, close or link them yourself.